Track Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number and a link to the carrier's tracking page. Please allow up to 48 hours after receiving your shipping confirmation for tracking information to become active.

Can't find your tracking email?

Check your spam or promotions folder first. If you still cannot find it, contact us with your order number and we will send you the tracking details straight away.

Delivery times

Orders are processed within 0–3 business days and transit usually takes 4–7 business days, so the total estimated delivery time is typically 4–10 business days. See our Shipping Policy for full details.

Order not arrived?

If your order has not arrived within 10 business days after dispatch, please contact us and we will open an investigation with the carrier.

Customer support

Trade name: Westholm Living
Operator: Norica Group LTD
Business registration number: HE490510
Address: Charilaou Xyloforou, 13, Agios Athanasios, 4103, Limassol, Cyprus
Email: info@westholmliving.com
Phone: +852 9290 9472
Customer support hours: Monday–Friday: 9:00 AM–5:00 PM (GMT+01:00)
Response time: We aim to respond to all enquiries within 1–2 business days.